About Us

• Business name

MUTTY Online STORE

• Shop Owner

Namiko Shinozaki

• location

〒6360804

2-7-11 Mimatsugaokanishi, Sango-cho, Ikoma-gun, Nara Prefecture

• inquiry

Inquiry email address: loginone0909ko@gmail.com

Inquiry phone number: 05031367260

• Commodity price

Each product will be displayed individually on our website.
The list price includes tax.

Necessary charges other than the product price

In the case of credit card payment, we will not charge anything other than the product price.
A fee is required for cash on delivery payment.
* A separate communication fee will be charged to the contracted carrier for internet connection.

• business hours

Weekdays from 10:00 to 20:00

• How to pay for the product

Apple Pay /  Credit card /payment C.O.D.

Payment time

For credit card payment

It will be the withdrawal date set by your card company.

Please pay within 5 days of ordering.

• Product delivery time / service provision time

・ We will deliver it within 5 business days after completing the purchase procedure.
* The above number of days is a guide, and the delivery date may be delayed due to circumstances.

• About returns

・ If the item is different from the ordered item or if the item is defective, we will accept returns within 8 days after the item arrives.
・ Please note that we do not accept returns or exchanges of products other than the above.
・ We apologize for the inconvenience, but please bear the return and delivery costs (prepayment).